Legal
Account & Service Terms
These Account & Service Terms (“Service Terms”) are the agreement between you and BS Management LLC (“we,” “us”) for Call Clara / Plan Anything accounts, session codes, checkout, voice sessions, and plans (the “Service”). They are meant to be readable: you pay for a planning session, you get a code, you call Clara, you receive a plan — and we protect the service and each other with clear rules.
By creating an account, requesting a magic sign-in link, completing checkout, or using a session code, you agree to these Service Terms, our Privacy Policy, and Acceptable Use. If you do not agree, do not use the Service. Browsing the public site alone is covered by the Website Terms of Use.
1. The service in plain terms
Plan Anything is a planning facilitation product. You obtain a session, receive a four-digit code, call Clara, speak about what you want planned, and we may deliver a plan (overview, detailed plan, and related materials) to your account and/or email.
Outputs are practical planning aids for your personal or internal use. They are not legal, medical, tax, financial, therapeutic, safety, counseling, or other licensed professional advice. You remain solely responsible for decisions, fact-checking, and legal compliance.
Clara and related systems may use automated voice and language tools. Outputs can be incomplete, inaccurate, or unsuitable. By starting a session you consent to processing of the call (audio and derived text) as needed to run the session and prepare your plan, as described in the Privacy Policy.
2. Accounts and sign-in
You must be able to form a binding contract. Provide accurate information. Keep control of your email inbox and session codes — they are credentials. Magic links expire quickly and are single-use. Session cookies keep you signed in on a device for a limited period.
You are responsible for activity under your account and codes. Notify us promptly of unauthorized use at [email protected]. We may suspend access if we reasonably suspect abuse or risk.
3. Sessions, codes, and plans
Session length, scope, and deliverables are as described at checkout or in your confirmation (typically on the order of about half an hour of planning conversation unless stated otherwise). Four-digit codes unlock entitled sessions; keep them confidential. Anyone who knows your code may be able to use the related session.
We may refuse, suspend, or end a session that is abusive, unlawful, harassing, dangerous, or harmful to staff, systems, or others. plan timing is estimated and may vary with complexity, your completeness of information, volume, and third-party systems. We are not liable for delays caused by incomplete information, third-party outages, or events beyond our reasonable control.
Plans are delivered to your account when ready; email copies may also be sent. Formats may evolve (for example document packages). We do not guarantee a specific file type forever.
4. Fees and payments
Your price is shown at checkout for your account. Default list pricing applies unless we attach a different offer to your account. We do not publish public pay links or public discount codes on the marketing site.
Payments are processed by Stripe or our designated processor. We do not store full card numbers on our servers. Except where required by law or we expressly agree in writing, fees are non-refundable once a session is used or plan preparation has begun. If a technical failure prevents any session after payment, contact us and we will work in good faith to restore access or provide an appropriate remedy.
Chargebacks made in bad faith may result in suspension. You authorize us to share necessary data with the payment processor to complete the transaction and fight fraud.
5. Your content
You retain ownership of content you provide (what you say on the call, notes, uploads). You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, and create plans and operational copies as needed to provide and improve the Service, and to create de-identified or aggregated data that does not identify you. You represent you have the right to share what you share and that it does not violate law or third-party rights.
6. Our materials
The Service, branding, software, templates, and documentation are owned by us or our licensors. We grant you a limited, non-transferable, non-sublicensable license to use your plan for personal or internal business purposes. You may not reverse engineer the Service, resell our templates as a competing product, or publicly rebrand our materials as your product without written consent.
7. Acceptable use
You must follow the Acceptable Use Policy. In short: no unlawful, abusive, fraudulent, or harmful use; no attempts to bypass security or share codes publicly for misuse.
8. Third-party services
The Service depends on third parties (voice providers, Stripe, email, hosting). Their terms apply to their services. We are not responsible for third-party outages outside our reasonable control.
9. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation, or that outputs will meet your goals or be free of omissions.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE — EVEN IF ADVISED OF THE POSSIBILITY.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SPECIFIC SESSION GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) FIFTY U.S. DOLLARS (US$50), except where liability cannot be limited by law (for example certain personal injury or fraud claims).
11. Indemnity
You will defend and indemnify us against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your content, your use of the Service, or your violation of these Service Terms or law, except to the extent caused by our willful misconduct.
12. Suspension and termination
We may suspend or terminate access if you breach these terms, create legal or security risk, or if we discontinue the Service. You may stop using the Service at any time. Sections that by nature should survive (including 5–11, 13–15) survive termination.
13. Governing law and venue
These Service Terms are governed by the laws of the State of Colorado, USA, without regard to conflict-of-law rules, except where mandatory consumer laws of your residence require otherwise. Subject to those laws, exclusive venue for court disputes is Colorado state or federal courts, and you consent to personal jurisdiction there.
14. Changes
We may update these Service Terms. We will update the “Last updated” date. Material changes may be communicated by email or a notice in the account where reasonable. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and contact us about any unused paid entitlement.
15. General
These Service Terms, plus Privacy, Acceptable Use, and the checkout confirmation for a given purchase, are the entire agreement for the Service and supersede prior conflicting terms on the same subject. If a provision is unenforceable, the remainder stays in effect. Failure to enforce is not a waiver. You may not assign without our consent; we may assign in a reorganization or asset sale. Notices: [email protected].
16. Contact
We’re firm on protecting the service and kind in how we work with customers. [email protected] · BS Management LLC